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Legal clarity for your yogapro link account

When you open an account with us, you're entering into a clear, straightforward agreement.

Account security & data protectionPayment & withdrawal termsYour rights as a playerSupport & dispute resolution
yogapro link Legal clarity for your yogapro link account
GET HELP WITH LEGAL QUESTIONS

How to reach our legal and support team

If you have questions about our terms, your account rights, data handling, or any dispute, we've made it easy to get answers.

Live Chat Support Available during lobby hours. Open your account and tap the chat icon in the…
Email Inquiries Send formal requests, data-access queries and account disputes to our support address.
Help Centre Browse our account setup, withdrawal, and terms FAQs without logging in.
HOW WE PROTECT YOU

Data handling, security and your account rights

Your trust is built on transparency and concrete security practices. When you deposit via DANA, OVO, GoPay or QRIS, your payment information is encrypted and never stored on…

Data Encryption

All account logins, payment details and withdrawals are encrypted end-to-end.

Data Retention

We keep your account data and transaction history only for the periods required by Indonesian financial authorities and our legal…

Your Data Rights

You can request access to your data, correct any inaccuracies, or ask us to explain how we use your information.

Account Security

You control your login credentials. Enable multi-factor authentication in your account settings for an extra security layer on deposit and…

Cookies & Tracking

We use cookies to recognize your device, keep you logged in, and prevent fraud.

Dispute & Escalation

If you believe we've mishandled your data or account rights, contact support with details.

Your most common legal questions

Your account remains active and your wallet balance is preserved. Log back in whenever you want to explore the lobby again. If your account is inactive for an extended period, we may contact you to confirm its status, but your funds stay yours.

You can update your name, email and phone number in your account settings. To request deletion of your full account record, contact support via email or live chat. Data deletion requests are processed in accordance with local data-protection regulations.

You must be at least the legal age for gaming in your jurisdiction where local law permits. Exact requirements depend on local law. When you open an account, you confirm that you meet these requirements and that you are not self-excluded from any other platform.

All DANA, OVO, GoPay and QRIS transactions flow through encrypted channels directly to our payment partners. Your card or wallet details are never stored on yogapro link servers. We comply with payment-industry security standards to prevent unauthorized access.

Contact our support team with your transaction ID and details. We investigate disputes within three business days. If the issue relates to a payment-partner error, we coordinate with them on your behalf to resolve it.

Yes. Log in to your account settings to set deposit or session limits, or to temporarily pause your account. These tools are available at any time and take effect immediately.

Start with our support team via email or live chat. Formal complaints are escalated internally and resolved within the timeframe set out in our terms. If you need further assistance, we can direct you to local dispute-resolution resources.