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How We Keep Your Account Secure & Private

When you open an account at yogapro link, your personal information — from your DANA, OVO, GoPay or QRIS payment details to your login credentials — sits behind…

Encrypted payment dataClear retention timelinesYour access rights explained
yogapro link How We Keep Your Account Secure & Private
REACH OUR TEAM

How to Contact Us About Your Privacy

Your privacy questions matter. We answer requests during our support hours and keep a record of every exchange so you know we've acted on your concern.

Email Support Send your privacy request to our data team at [email protected].
Live Chat Open the chat widget in your account lobby during operating hours.
Account Dashboard Go to Settings > Privacy & Data in your account to download your information…
HOW WE PROTECT YOU

Data Security & Your Rights at yogapro link

Our infrastructure uses TLS encryption for all data in transit and AES-256 for stored payment tokens.

Encryption Standard

All payment data uses AES-256 encryption at rest and TLS 1.3 in transit.

Cookie Consent

When you first visit yogapro link, we ask you to consent to essential and analytics cookies.

Account Security

Your login is protected by two-factor authentication. We require identity verification before processing withdrawals to DANA, OVO, GoPay or QRIS…

Data Retention

We keep account data active for as long as your account exists.

Your Rights

You can request a data download, correct profile information, ask for account deletion, or opt out of marketing emails.

Complaint Process

If you believe we've violated your privacy rights, contact us first at [email protected].

Frequently Asked Questions About Your Privacy

Read answers to the questions we hear most often from players in Bandung, Medan and across Indonesia who want to understand exactly how their data is handled at yogapro link.

When you close your account, your personal information is kept dormant for seven years where local law permits, to satisfy tax and regulatory obligations. After that period, we securely delete it. You can request earlier deletion by contacting [email protected], and we'll assess your request against local law.

Yes. Go to Settings > Privacy & Data in your account and select 'Download My Data'. We'll email you a structured file containing your profile, transaction history, login records and any other data we hold within five business days.

Only our payment processing team and fraud-detection system can access your tokenised payment data. Your DANA, OVO, GoPay or QRIS details are encrypted end-to-end and never shared with third parties unless you authorise a withdrawal.

We do not sell your data. We share it only with payment processors to execute your deposit or withdrawal, and with law enforcement where local law requires. Your profile information stays within yogapro link unless you give written permission to share it.

We use essential cookies to keep you logged in and analytics cookies to see how the site performs. When you first visit, we ask your consent. You can change your preferences anytime in Settings > Cookie Preferences without losing account access or game history.

We retain all transaction records for seven years where local law permits to comply with tax and financial reporting requirements. These records include deposit methods, withdrawal amounts, timestamps and verification notes tied to your account.

Contact our support team first at [email protected] with details of your concern. We'll investigate within five business days. If you're unsatisfied, you have the right to file a complaint with your regional data protection authority.