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Terms & Conditions that work for you

When you open an account with yogapro link, you're joining a platform built around clear rules and your control.

Deposits clear in under a minuteWithdrawal verification in real timeYour data stays encrypted
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yogapro link Terms & Conditions that work for you
ACCOUNT & POLICY HELP

How to reach us about your terms

Questions about what the Terms & Conditions mean for your account? Our support team is here via live chat, email and phone.

Live Chat Open a chat window from any lobby page.
Email Support Send policy questions or detailed account requests to [email protected].
Account Settings Open your account, go to Help, then 'Policy & Terms'.
YOUR DATA & ACCOUNT SECURITY

How we keep your terms agreement safe

Your account data and the terms you agree to are protected by industry-standard encryption and regular security audits.

Data Encryption

All account credentials, payment details and betting history are encrypted end-to-end. We use TLS 1.

Withdrawal Verification

Before any payout clears, we confirm your identity and match the payment method to your account holder details.

Cookie & Session Policy

We use session cookies to keep you logged in securely and remember your language preference.

Data Retention

Transaction records and account history are kept for seven years to meet local financial compliance.

Account Changes

Update your email, phone, deposit method or personal details anytime in account settings.

Privacy Requests

Request a copy of all your data, ask us to update it, or request deletion via the Help menu.

What players in Medan and beyond ask us about

Real questions come up every day about account rules, what happens to your balance, how payments are protected, and who can play. We've answered the most common ones here so you know exactly what the Terms & Conditions mean for your account.

Your balance remains in your account for 12 months. If you want to withdraw it before closing, request a payout through your wallet. After 12 months of no activity, dormant balances are processed according to local escrow rules. Contact support to confirm the exact timeline for your region.

Yes. Go to your wallet in account settings and add or remove DANA, OVO, GoPay or QRIS accounts. Your current deposit method stays active until you switch it. Withdrawals always go to the method linked to your account holder identity on file.

Winnings are credited to your account balance in real time. You can withdraw them anytime via DANA, OVO, GoPay or QRIS. Payouts usually clear within 30 minutes of verification. Large withdrawals above Rp 50,000,000 may take up to 24 hours for additional security checks.

Every login is logged. Every deposit and withdrawal requires verification. Your password is hashed, never stored in plain text. If you spot suspicious activity, freeze your account immediately via Help menu and contact live chat. We investigate within two hours.

Yes. In account settings, go to Help, then 'Download My Data'. You'll get a CSV file of all transactions, login times and balance changes for the past 12 months. Older records can be requested via email support within 14 days.

You must meet the legal age for gaming where local law permits. In most Indonesian regions this is 18 years. At signup, you confirm your age. If we discover you're underage, your account is closed and any balance is forfeited per local regulation.

Active account data is kept as long as your account is open. After closure, we retain transaction records for seven years for fraud prevention and compliance. Personal documents (ID scans, payment proofs) are deleted after 24 months unless a dispute is open. You can request earlier deletion via privacy support.

Related Pages

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